Privacy Policy

This privacy policy explains how Aire Valley Motors ("we", "us", "our") collects, uses and protects the personal information you provide to us. We are committed to protecting your privacy and handling your data in line with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

Who we are

Aire Valley Motors is the data controller responsible for your personal data. You can contact us at:

  • Address: 6 Spring Street, Keighley, Yorkshire, BD21 3LE
  • Email: info@airevalleycampers.co.uk
  • Telephone: 07487715390

What information we collect

We may collect and process the following information about you:

  • Your name and contact details (such as address, email address and telephone number).
  • Information you provide when enquiring about, purchasing or financing a vehicle.
  • Vehicle and part-exchange details relevant to your enquiry.
  • Details of your visits to our website and the resources you access.

How we use your information

We use your personal information to:

  • Respond to your enquiries and provide the products and services you request.
  • Process vehicle sales, finance applications and related paperwork.
  • Meet our legal and regulatory obligations.
  • Contact you about your enquiry or, where you have agreed, with relevant offers and updates.

Lawful basis for processing

We process your data where it is necessary to perform a contract with you, to comply with a legal obligation, for our legitimate business interests, or where you have given your consent.

Sharing your information

We do not sell your personal information. We may share it with finance providers, lenders and other partners where necessary to provide the services you have requested, and with regulators or authorities where required by law.

How long we keep your information

We keep your personal information only for as long as necessary to fulfil the purposes we collected it for, including to satisfy any legal, accounting or reporting requirements.

Your rights

Under data protection law you have rights including the right to access, correct, erase, restrict or object to the processing of your personal data, and the right to data portability. To exercise any of these rights, please contact us using the details above.

You also have the right to complain to the Information Commissioner's Office (ICO) at www.ico.org.uk if you are unhappy with how we have handled your personal data.

Contact us

If you have any questions about this privacy policy or how we handle your personal data, please contact us by email at info@airevalleycampers.co.uk or by telephone on 07487715390.

What our customers say about us

Our Reviews

Very happy with my experience at Aire Valley Campers. Didn't have a clue about campervans but found a micro camper on their website. Was given good, sound advice and didn't feel I was being ripped off being the clueless female that I am. Nothing was too much trouble and all my stupid questions were answered and I was given good advice. Would recommend them completely.
— J B
Excellent advice and support for someone new to camper vans , felt totally ready to set off on first trip away immediately. Just great fun and all down to great team at Aire Valley Campers.
— Sally Miles
Sold our VW campervan to them. Lee and Martin turned up on time, checked the van, paid over a cup of tea and left. Friendly and efficient transaction.
— Helen Hardy
Sold our campervan to Lee. Process was seamless from start to finish. Price agreed in advance, came and collected from us. Very professional, respectful and speedy service. Would recommend.
— Genette McSorley
Having looked at both MHs and campervans for a few months we saw a MH on Aire Valley Campers website. We're new to motorhomes and as such had lots of questions. Lee, Danny and the team were fantastic in fully explaining everything on the initial visit to look around. There was no hard sell, only facts and information. Once we had decided to buy, the process was speedy and simple. All the required checks were completed; mot, habitation, loan status, full service as well as snagging such as a replacement door catch. On collection day we were shown how everything works with clear explanations. We're now planning our first trip away and can't wait. Thanks to you all.
— Sue Smithson
I had amazing customer service and support purchasing my micro camper-van. Lee and his team were supportive and patient with me as I was a nervous buyer due to previous bad experiences with a company in Bolton. Aire valley campers allowed me multiple trips and road tests and answered all my many questions. They gave excellent advise and fantastic communication. If you looking for a camper van then 100% use this company. My micro camper van has been amazing no issues. I would highly recommend.
— Paula Rooney
After searching around for many months to find the perfect campervan. I found this company and I am so glad I did, from the minute I arrived to look at their vans I felt at ease. As a women buying on her own it can be a bit overwhelming and worrying that you are burying something reliable. Lee and Danny looked after me and made me feel at ease. They are so knowledgeable and couldn’t do enough. Even after I had bought my van and had a problem with it they sorted it. So it’s not one of those companies where they are not interested once they have your money. I can’t recommend them enough. Thank you guys you are the best and I am recommending you every time some asks where I got my van ! Karen x
— Karen Buckley
Bought a VW of Lee, great service and price. Helpful and very useful advice I'm buying the right camper for our needs. Thanks again
— Miles Falkingham
Been dealing with Lee on my last couple of vans, good lad and runs a good team.
— Richard Sinclair
I finally had to sell my much loved Campervan Lee and Danny were really good to deal with . They gave me a fair price and made me feel comfortable about parting with it . I would recommend anyone to contact them whether looking to sell or looking to buy. They are very knowledgeable and honest. Highly recommend!!
— Helen Kinley
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